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Privacy Policy



Privacy Policy

As the users’ privacy is very important to iLafe, it has established this privacy policy to explain to all users how their information or data is collected, stored, retained and protected. This privacy policy is posted on the Site and will be updated from time to time by the iLafe team. As a user, you can always review an up-to-date version of this policy. As a user, you understand, acknowledge and agree to all terms and conditions of this privacy policy and will be aware of any future changes to this policy at any time.

Information Protection

iLafe collections personal information through our platform, such as name, mailing address, phone number, email address, home country, state, zip code, photo or other information to identify the user and for the purpose of making contact.

For the protection of every user, iLafe:

  • does not share any personal identification information with others or sell to third parties for solicitation or marketing purposes.
  • is not involved in running pop-ups, banners, referral links or any other types of unsolicited marketing for other websites.
  • has email anonymization and does not forward or relay emails in order to protect user identity, personal information and to reduce spam. However, users can choose to disclose personal information such as email addresses and phone numbers in the listing publicly.
  • will keep all account information password-protected and advises users to keep their passwords safe and protected.
  • will store some cookie and browser information for repeat users to remember location preferences and web tracking information for internal site analytics and site development.
  • will not, with knowledge, collect any personal information or provide ad posting services to users under the age of 13. It will also immediately take action to remove any listing by a person under 13, after being made aware of the policy breach.
  • Will not be liable for or involved in third party content. When posting at iLafe, the user may add third party links, including, but not limited to, text, photos, audio, video or any other content, which may have their own privacy policies, which iLafe does not have any control over and are responsible for any possible outcomes. Each user is advised to read their terms, privacy policies, or any other conditions before visiting those links or sites each and every time.

    • User Registration

    User registration is not required for viewing some ad listings or using the iLafe Site, Service or Content, but it may be required for some specific services. When posting a service provider post, iLafe collects user email addresses and phone numbers to keep track of ad postings, but the user has a choice of not publishing that data in their ad display. Among this personal information, only email addresses and phone numbers are used for contact, message forwarding or for relay of the user response to an ad. The information may additionally be used for communication between iLafe and the user for service provider controls; activation, modification or deletion of an account, etc. Aforementioned information will not be shared with any third-party.

    Information Collection

    1. Personal information such as email addresses and phone numbers for sending registration confirmation emails, ad listing communication (activation, modification or deletion), user authentication, email relay, user comments, etc. Phone number may be used for sending text messages, which may incur charges from the corresponding carriers, which the users are responsible for, and in no way is iLafe responsible for any such charges or any issues.
    2. The registration process collects personal information, including name, address, phone number, email address, picture for authentication of all valid users and to store data of repetitive posting from the same account, to make comments on other postings, etc.
    3. iLafe collects listing content, as the user posts or submits their listing(s). iLafe does not control or bear responsibility for the legalities of any posting or post submission.
    4. Once communication is established between you and a third-party, iLafe does not control any personal communication and is not responsible or liable for such communication.
    5. iLafe stores stated web statistics including IP address, region, timestamps, page URL, number of hits or serves of a page for diagnostics problems, to improve the administer iLafe site and services.
    6. iLafe collects some financial information such as credit card information to make payments for some subscription services through third-party payment systems. It does not reuse, share or provide those users’ information for any unauthorized purposes.

    Location Tracking

    iLafe customers can send requests for the provider’s real-time location to find out an estimated time of arrival to the service location. It is defined as prominent disclosure to the providers. Service providers will have the option to either accept the location sharing request or decline it. iLafe does not save any of these locations nor does it use them for any ad boosting purposes. Location tracking serves to communicate between the service providers and customers as a core feature of the app.

    Disclosure of Your Information

    We may disclose aggregated information about our users and information that does not identify any individual, without restriction.

    We may disclose personal information that we collect or you provide as described in this privacy policy:

    • To our subsidiaries and affiliates.
    • With your consent.
    • To contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
    • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Right Stuff Marketplace's assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Right Stuff Marketplace about our Website users is among the assets transferred.
    • To third parties to market their products or services to you if you have consented to these disclosures. We contractually require these third parties to keep personal information confidential and use it only for the purposes for which we disclose it to them. For more information, see Choices About How We Use and Disclose Your Information
    • To fulfill the purpose for which you provide it. For example, if you give us an email address to use the 'email a friend' feature of our Website, we will transmit the contents of that email and your email address to the recipients.
    • For any other purpose disclosed by us when you provide the information.
    • With your consent.

    We may also disclose your personal information:

    • To comply with any court order, law, or legal process, including responding to any government or regulatory request.
    • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of iLafe, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

    Choices About How We Use and Disclose Your Information

    We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:

    • Tracking, Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. To learn how you can manage your Flash cookie settings, visit the Flash player settings page on Adobe's website If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.
    • We do not control third parties' collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative ('NAI') on the NAI's website.

    Accessing and Correcting Your Information

    You can review and change your personal information by logging into the Website and visiting your account profile page.

    You may also send us an email at support@ilafe.com to request access to, correct or delete any personal information that you have provided to us. We cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

    Your California Privacy Rights

    California Civil Code Section § 1798.83 permits users of our Website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to support@ilafe.com

    Data storage

    1. All ad listings and comments are stored in our database and servers and may be archived after the time of deletion as per Terms or user deletion.
    2. Registration Information
    3. All Web Statistics
    4. Although iLafe makes good faith efforts to store any information in a secure server and environment, which are not available to the public, iLafe cannot guarantee complete security.

    Data Deletion

    iLafe complies with users’ right to delete their accounts. Once a customer deletes their account, iLafe makes their account inaccessible and will not be visible from any other account associated with that account. The iLafe data deletion policy goes into effect and permanently deletes all data of that customer. If a provider wants to delete their account, the service profile automatically goes to an inactive state and is no longer accessible to customers.

    Information Disclosure

    iLafe may disclose or release information about its users if is it required by law to do so or in the good faith belief that iLafe needs to respond with such disclosure for legal processes, court orders or by the request of or necessity to inform law enforcement, or others or to enforce Terms and Conditions or to protect the rights and safety of iLafe, its affiliated persons, its users or anybody.

    International Users

    iLafe is a web-based site, service and content provider located in the United States (US). If you are visiting the website or using the service or content from outside the US, you understand, acknowledge, and agree that iLafe may collect data and information and store it in their database and server. You also agree to follow all local, state, and international laws, rules, and guidelines and are waiving your rights or giving explicit consent to iLafe to store your data in the iLafe database server in the US.

    Collection of Information from Minors

    The Service is intended for a general audience and it is not intended for children under the age of 13. Use of the Service is prohibited for anyone under the age of 13. If you are between 13 and 18 years of age, you must secure authorization from your parent or legal guardian before using the Service. Although the Service may contain information that may be of interest to children, the Service is not directed at children and we do not knowingly collect or solicit personal information from children under the age of 13.

    Further Concerns

    If you have any further questions, comments, concerns, suggestions, or feedback about the Terms or Privacy Policy, please send us an email through the Contact Us page

    Data Security

    We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration and disclosure. All information you provide to us is stored on our secure servers behind firewalls. Any payment transactions will be encrypted using SSL technology.

    The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We urge you to be careful about giving out information in public areas of the Website ‘, such as message boards. The information you share in public areas may be viewed by any user of the Website.

    Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted on our Website. Any transmission of personal information is at your own risk. We are not responsible for the circumvention of any privacy settings or security measures contained on our Website.

    Changes to Our Privacy Policy

    It is our policy to post any changes we make to our privacy policy on this page with a notice that the privacy policy has been updated on the Website home page. If we make material changes to how we treat our users' personal information, we will notify you by email to the email address specified in your account and/or through a notice on the Website home page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address and for periodically visiting our Website and this privacy policy to check for any changes.

    Contact Information

    For questions or comments about this privacy policy and our privacy practices, contact us at: support@ilafe.com

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